How Big Data Brings BI, Predictive Analytics Together
Excerpt: As more data streams come online and are integrated into existing BI, CRM, ERP and other mission-critical business systems, the ever-elusive (and oh so profitable) single view of the customer may finally come into focus. While most customer service and field sales representatives have yet to feel the impact, companies such as IBM and MicroStrategy are working to see that they do soon.
- CRM Lessons for Big Data (customerthink.com)
- MicroStrategy 9.3 takes on self-service, Big Data, cloud and iPhone 5 (zdnet.com)
- Big Data: Opportunities, User Experience and Customer Service. GRC Training, The Future of PaaS. Digital Platforms & Social Media (infocus.emc.com)
Curated by Shankar Gopidas, Sam Kumarsamy and Louie Yan, the Tap the 90 blog delivers information on the business, technology and science of big data analytics. Check us out on LinkedIn, Facebook and Twitter!