Will Big Data Kill All But the Biggest Retailers?
Excerpt: In this war for customers, the ammunition is data — and lots of it. It began with transaction data and shopper data, which remain central. Now, however, they are being augmented by demographic data, in-store video monitoring, mobile-based location data from inside and outside the store, real-time social media feeds, third-party data appends, weather, and more. Retail has entered the era of Big Data.
Read more: http://blogs.hbr.org/cs/2012/09/will_big_data_kill_all_but_the.html
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